Frequently Asked Questions
Can you offer OEM/ODM services?
Yes, our company can offer professional OEM services, and we can also provide customizable ODM services tailored to your designs.
Are you a factory or a trading company?
We are a professional textile manufacturer, and we can export goods directly. We have our own dedicated teams to handle all export procedures and business.
What is your Minimum Order Quantity (MOQ)?
Usually, our MOQ is 500 pcs. The MOQ is established to help offset fixed logistics costs such as transportation, customs clearance, and setup charges.
How can I obtain product samples?
1. If we have the sample in stock, we will provide it to you free of charge (shipping costs covered by the buyer).
2. If you require a custom sample, the cost is $50-$100, which is fully refundable once the order quantity reaches the 1000 pcs MOQ threshold.
3. The sample production timeline is typically 10-15 days after sample cost clearance.
What is the delivery and shipping timeframe?
The delivery time usually ranges from 20 to 50 days, depending strictly on the quantity and complexity of your order. Typical custom orders take approximately 30-35 days.
What options do you offer for fabric weight and composition?
We offer materials in 100% cotton or premium cotton-spandex blends. Fabric weight selections include 200gsm, 220gsm, 240gsm, 260gsm, or other customized configurations according to your product demands.