Q1. What is your standard production lead time?
Our standard production lead time is typically 15 to 30 days. The exact timeframe depends on the order quantity, product specifications, and current production schedule.
Q2. Do you support customized OEM and ODM orders?
Yes, we offer comprehensive OEM and ODM solutions. We can manufacture products tailored to your design sheets, materials, private label branding, and customized packaging requirements.
Q3. How does your facility ensure consistent product quality?
We run a strict quality control workflow. This includes inbound material inspection, regular in-process monitoring on the production line, and a mandatory 100% final quality check prior to packaging.
Q4. Can I request product samples before finalizing a bulk order?
Yes. We encourage sample testing to confirm the quality, sizing, and details of our products. Feel free to contact our team to set up a sample order.
Q5. What payment terms and methods do you accept?
We support secure international payment options, including Bank Telegraphic Transfers (T/T), Letters of Credit (L/C), and secure online escrow/trade assurance systems.
Q6. Do you assist with custom packaging design?
Yes, our R&D team can collaborate with you to create custom-branded boxes, bags, labels, or hangtags that align with your brand's aesthetic.